To help you understand what information we collect, we use the following definitions:
Your Personal Information, Non-Personal Information, and Content are together “Information.”
When you SIGN UP for an Account with Sage Audio, we collect:
|Type of Information
Personal Information that may include your name, username, password, email address, phone number, street address, or other data that help us identify you as the Account Owner. This is the Information that allows us to identify you as the Account holder and provide the services to you. This Information is required to set up an Account (Free or Paid) and subscribe to the services.
You may have the option to provide additional Personal Information to allow us to better personalize your Account.
If you subscribe to a paid Account, we will request additional Personal Information from you to provide the additional services associated with a paid Account.
If you sign up for an Account using a third-party service (such as a social media account), we will receive Personal Information about you from that third party and will use it to set up your Account.
|Payment and Purchase Data
If you subscribe to a paid Account, our third-party payment processor will collect Information necessary to collect your payment.
In addition to the Personal Information included in the User Data, this may include your credit or debit card type, account number, expiration date, security code, zip code, or your mobile phone number, if you pay by credit card, and similar account information if you pay by PayPal or other third-party service,
Our payment processor will also retain Information about your purchases (your purchase history) and payment history. We do not have access to Information about your payment method, but we can access your purchase history.
When you USE the Website and services, we collect:
|Type of Data
Usage Data includes: Personal Information, Non-Personal Information, and Content, which may include:
|Voluntarily Submitted Data
|When you complete any voluntary forms, surveys, questionnaires or participate in a contest, we collect the data that you provide during that process.
There may be times when we collect Information FROM THIRD PARTY SERVICES:
|Type of Third Party
|Our payment processor(s) may provide us with Information confirming whether or not your payment has been processed or the type of Account to which you subscribed or the services for which you paid.
|Technical Service Partners
|At times we work with various technical partners to help us maintain the Website and offer the services. They may provide us with certain services that provide Information about you, such as mapping IP addresses to general locations to help us determine the geographic distribution of our users.
|If you register for a Sage Audio Account or access our Website using third-party credentials (such as a social media account), we will import your Information from that third party to create your account and validate your log-in.
Most Personal Information is collected when you provide it to us, either to register for an Account or to use the services. We collect certain other Information automatically when you navigate through and interact with the Website. We may automatically collect:
We do not collect Personal Information automatically, but we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties.
The technologies we use for this AUTOMATIC DATA COLLECTION may include:
|Cookies or Browser Cookies
|Certain features of our Website may use local stored objects (or Flash cookies) to collect and store Information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
|Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Sage Audio, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
When you access the Website and use our services, we process your Information in a variety of ways for a variety of purposes. This table identifies the reasons we process different categories of your Information, our basis for processing Information for each purpose, and the categories of Personal Information that are used in each category. For the purpose of this table, “Legitimate Interest” means that the processing is of the type that you would normally expect from a business that provides you with audio processing and editing capabilities and the ability to share your audio files with third parties. We have a Legitimate Interest in providing you with the service you have requested, engaging in certain marketing and fraud prevention activities, and working with certain partners to provide you with services.
|Purpose for Processing
|Basis for the Purpose
|Categories of Personal Information
|To provide the Website and personalize your experience with the Website
|To diagnose and troubleshoot the Website and/or our services
|To improve upon our Website and services, including offering new features or services
|Marketing and Advertising
|Legal Obligations / Law Enforcement
|To fulfill contractual obligations to third parties, such as responding to allegations of intellectual property infringement or inappropriate content
|To assert or defend our legal rights
|Business / Strategic Planning
|Detecting misuse of the Website or services, including fraud
|Research, contests, surveys
We may disclose aggregated Information about our users and Information that does not identify any individual without restriction.
While the majority of Personal Information we collect about you will not be publicly available through the Website, your User Contributions, which includes your Content (as defined in the Terms), notes, comments, messages, images, videos, and other user generated content, are by their nature posted on the Website, accessible by other users and transmitted to others at your request. You should assume that your User Contributions will be viewed by the general public.
In addition, the following Personal Information will be publicly available on the Website: your name, user name, profile picture, who you follow, who follows you, your recently played artists, and your public playlists.
Your Personal Information also may be available in the following situations:
|Reason for Sharing
|Third-party applications connected to your Sage Audio Account
|If you connect your Sage Audio Account to a third party social media, audio, television, or other applications or devices, we will share technical data with the operator of that third party application or device in order to facilitate the connectivity you request.
|If you request a support account, we will ask you to select a specific Sage Audio Support Community username that will be visible to anyone using the Sage Audio Support Community, along with any questions you post.
|If you choose to share information about your use of the Services with other Sage Audio users (your “Sage Audio Followers”), such as a public or private playlist. If you share your private playlists, keep in mind that those who receive your playlists have the ability to reshare them without your permission.
Please keep in mind that when you upload Content to the Website: (a) if you share a public link to your Content, the recipient of that public link can share it with others, and (b) if you grant other users the ability to download your Content, that user may use the Content for purposes that you do not intend.
We may disclose Personal Information:
We may also disclose your Personal Information:
We strive to provide you with choices regarding the personal Information you provide to us. We have created mechanisms to provide you with the following control over your Information:
|Promotional Offers from Sage Audio
|You may opt-out of these offers. Opting out of these promotional offers will not stop emails that Sage Audio sends to you related to your Account, including but not limited to emails from other users containing links to Content, emails related to your subscriptions, emails related to the services available on the Website, or other business-related emails.
|Tracking Technologies (cookies, beacons, etc.)
|You may opt-out of third-party advertising, and we will not share your Personal Information with unaffiliated or non-agent third parties for promotional purposes.
|You may opt-out of us using your Information to deliver advertisements to you according to our advertisers’ target-audience preferences.
To opt-out of any of these uses of your Personal Information, you may:
We retain Personal Information as long as necessary to provide you the services to which you have subscribed, and for legitimate and essential business purposes, such as making data-driven decisions about new features and offerings, complying with legal obligations for Sage Audio, and resolving disputes. We retain some of your Personal Information for as long as you subscribe to Sage Audio’s services, and we cannot delete that Personal Information without also deactivating your Account and deleting your Content.
You have the following rights with respect to your Information:
|You can review the Personal Information we have collected about you at any time by logging into the Website and visiting your Account profile page. If you prefer, you may email use at firstname.lastname@example.org and request a copy of the Personal Information we have collected about you. Before we will provide you that Personal information, we will attempt to verify the identity of the person requesting the Personal Information. If we are able to verify your identity, we will send the Personal Information to the email address that we have on file in your Account.
|Correction / Rectification
|If you believe any of the Personal Information we have on file is incorrect or needs to be updated, you may request it be corrected. You may correct any of your Personal Information except for your name and user name by accessing your Account details on the Website. Alternatively, you may email use at email@example.com and request that we make the change. Before we will make the change, we will attempt to verify the identity of the person sending the request. If we are able to verify your identity, we will change the Personal Information as you requested.
|Deletion / Erasure
|If you request, we will delete or anonymize your Personal Information so that it no longer identifies you, as long as you consent to us deleting your Account and User Contributions. We may not accommodate a request to delete information if we believe the deletion would violate any law or legal requirement, cause the information to be incorrect, or if we have a legal basis to retain the Personal Information. To request your Personal Information be deleted, please email use at firstname.lastname@example.org.
|You may request that we temporarily or permanently stop processing your personal data, except to the extent we require the data in order to provide a service for which you have contracted, or we are required or permitted by law to process the data. To make such a request, please email use at email@example.com.
|You may object at any time to us processing your personal data as a result of your particular situation or object to your personal data being processed for direct marketing purposes. To make such a request, please email use at firstname.lastname@example.org.
|You may request a copy of your personal data in electronic format. We will provide you with an electronic copy of your data, and you have the right to transmit that personal data for use in another service. To make such a request, please email use at email@example.com.
|No Automated Decision Making
|You have the right not to be subject to a decision based solely on automated decision making, including profiling, where the decision has a legal effect on you or produces a similarly significant effect.
|Sage Audio does not currently collect any household data. You may submit individual requests for each member of the household.
|Requests we cannot fulfill
|Be aware that if you do not have a Sage Audio account, we cannot verify your Right to Know or Right to Delete requests because we do not retain sufficient information to verify the identity of users who do not have accounts.
|Requests through Agents
|You may designate an agent to make requests to act on your behalf by providing us with written notice of this appointment or a power of attorney confirming this appointment.
User Contributions are retained by us as long as your Account is active. You may delete your own User Contributions at any time, but copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other users. We cannot be and are not responsible for retrieving or securing such copies. Proper access and use of Information provided on the Website, including User Contributions, is governed by our Terms. Please note that any Content shared via links on third-party websites, including Facebook, Instagram, YouTube, Twitter, TikTok, SoundCloud, etc., are governed by those third-parties’ privacy policies. Sage Audio is not responsible for how third parties with whom you have shared your Content care for your Information.
Sage Audio may store and process Personal Information outside of the United States where our third-party service providers operate. By using the Website, you consent to the transfer of Information to a country outside of the United States. Therefore, your Personal Information may be subject to data protection and privacy laws outside of the United States.
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the safety and security of your Information also depends on you. You are responsible for keeping your Credentials (as defined in the Terms) confidential. We ask you not to share your Credentials with anyone.
Unfortunately, the transmission of Information via the internet is not completely secure. Although we do our best to protect your Personal Information, Sage Audio cannot guarantee the security of your Personal Information transmitted to the Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
We hope you enjoy Sage Audio!